There has been so much bad press about suit hire in recent months, we had however heard about some great things happening in Kilkenny, so with that we got in contact with Patricia Keane, owner of Top Hat Kilkenny.  She is extremely passionate about her work, and the professionalism she expects in Top Hat is clear to see.

Read about a typical customer experience direct from Top Hat.

Top Hat is situated on the Parade in Kilkenny city in the Georgian Houses that are steeped in history.

When a Bride and Groom arrive at Top Hat they are met by one of my team, and are brought to our private showroom. Our showrooms are to the rear of our store which makes them totally private with plenty of natural light.

At this stage we go through the colours of our suits and styles, waistcoats and the colour of neckwear, we match the colour of neckwear to the colour of the bridesmaid if you so wish or we can use a neutral colour, as we have over 160 colours available we can match every colour

The Groom starts by trying on a suit to deter if the colour suits his complexion and then we complete the look by adding a waistcoat and tie, we work through all the colours to find what suits him best, the theme of the wedding and to make sure he loves his wedding outfit.

Shoes are very important we have shoes to hire or to buy. With our chocolate brown or beige suits we have a two tone shoe that just perfect and very comfortable

For all the other colours of suits we have black shoes.

To give the Groom a preview of how he will look on the day we finish the outfit by adding a hankie in the pocket and a flower in the buttonhole. He can also try a top hat, gloves and cane (always gives a laugh).

The details are finalised and wedding booked. The rest of the wedding party must call into Top Hat to get measured. Then one week before the wedding all the guys come back for a final fit at this stage we make sure everything fits to perfection, we show how the suits are worn and how to wear the buttonhole, when the jackets are worn open and closed. With all of this done the customers are very happy knowing they are dealing with the experts.

The suits are ready for collection on required date, in proper suit cover with their names on so no confusion…

I hope this gives you a preview of our customer service, come and experience it for yourself.

Visit the Top Hat Website for more information.